Delivery Information

 COVID-19 and Brexit Update

Most deliveries are still arriving within normal timeframes, however this is a fast moving situation and some areas may be experiencing a slight delay in the arrival of parcels. Please refer to your local postal services for details of any delays that may affect your location.

Deliveries are now being handled “contact free” you will not need to sign for orders, when your Postman / Courier rings your bell or knocks on the door,  please allow them the chance to step back from the door before collecting your parcel.  

We continue to monitor the situation and will post more information as it becomes available.

UK

Orders are currently being dispatched from our location as normal. Deliveries in the UK are currently being delivered normally and we are unaware of any delays. 

European - USA and Rest of World.

Orders are currently being dispatched from our location as normal.  Most European deliveries are arriving normally within 14 days, This is due to some backlogs both into and out of the UK due to the new Customs regulations following BREXIT.

Note : - orders Dispatched Between 17th April and 23rd April are likely to be delayed more than usual due to a customs systems error at our shipping agent.

 Angel Clothing orders are delivered by various methods. Customers may select their preferred delivery option during checkout - please see below for a breakdown of options and delivery speeds.

We are currently using Parcelforce, UPS and Hermes for our UK Deliveries and Trakpak / Fedex for Overseas Deliveries.  If you have a preferred courier you may state it in the "notes section" at checkout and we will do our best to accommodate you .(From the three courier choices above only)

Free shipping applies to UK customers spending over £29.99 - (New Rock Boots are excluded as they are shipped in on demand.) Courier tracked delivery is as standard for most items, smaller items of lower values or that may fit in a large letter size envelope will usually be sent by Hermes. Larger Items of more value will be sent by UPS or Parcelforce.

All items are in stock unless explicitly stated on their individual product page. If we do have any issues with dispatching your order we will be in touch as soon as possible. If you require an item by a specific date, please state this in the 'special instructions' box during checkout and we will endeavor to expedite the item for you

Please Note - Orders placed after 12 noon weekdays may be dispatched the next working day, this also includes 1-2 Day Courier items, so if you need the item / items shipped out urgently please order before 12 Noon. Also please note that while we may process orders over the weekends or bank holidays your order will not be dispatched until the next working day as there are no courier collections available on weekends or Bank Holidays by our couriers.  Orders placed after 12 noon on a Friday may be sorted and dispatched the following Monday.

Please Note - Certain delivery options may not be available to your destination and/or for your order and we may also use alternative delivery services for some orders for operational reasons, Overseas buyers - imports into your country may be subject to import duty if you are not within the EU. You are liable for any duties that may be imposed. 

UK - Courier Tracked Delivery 

Place your order before 12 Noon Monday to Friday for same day dispatch (of In Stock Items)

Note* This does not include items Marked  As "Direct from Demonia" /  "Direct from Pleaser" as we transfer these in on demand. There will be a delay in dispatch of 2-3 working days normally)

"In Stock" Boots are not affected by this and are shipped out the same day when you place your order before 12 Noon  Monday - Friday)

STANDARD DELIVERY (ETA 4-5 WORKING DAYS)* FREE when you spend £29.99, or from £3.99 (Note - New Rock Boots are excluded from the Free Shipping Offer as these are transferred in from Spain on Demand.)
COURIER 1-2 (1 - 2 WORKING DAYS) JUST £5.95 when you spend £29.99, or from £8.99
COURIER 3-5 (3-5 WORKING DAYS) JUST £3.95 when you spend £29.99, or from £6.99

UK Parcelforce Courier Delivery

Parcelforce Courier delivery will be offered as an option if the item is too large/heavy for Our standard courier . Place your order before 2.30pm Monday to Friday for dispatch same day by Parcelforce 24 or 48 delivery. This has an ETA of either one to two working days or two to three days from dispatch to arrive at most UK addresses.* Tracking available through Parcelforce Tracking.

COURIER 2/3 DAYS* £9.99
COURIER 1/2 DAYS* £11.99

UK Large Parcelforce Delivery

Parcelforce Large will be offered as an option if the item is too large/heavy for Royal Mail or normal Courier. Due to the need to make special arrangements for collection, this service is excluded from our normal same day dispatch guarantee, we will normally dispatch within 1-2 working days. This has an ETA of two working days from dispatch to arrive at most UK addresses once it is dispatched.* Tracking available through Parcelforce Tracking.***

PARCELFORCE LARGE £Varies****

UK Saturday Delivery

SATURDAY DELIVERIES Contact us for exact prices.*****


Terms and conditions

*Please note, this is not a guaranteed delivery speed, your order may take longer due to Royal Mail/Parcelforce operational issues, your location and/or circumstances beyond our/their control. While we will make every effort to dispatch your order the same day if you order before the cutoff we do not guarantee to do so. Certain items are excluded from the same day dispatch pledge - see item description.
**Please note, while this a guaranteed service with a 99.5% success rate, your order may take longer due to Royal Mail operational issues, your location and/or circumstances beyond our/their control. Special Delivery orders dispatched on a Friday may arrive on a Monday - if you require a Saturday delivery without fail, please contact us. While we will make every effort to dispatch your order the same day if you order before the cutoff we do not guarantee to do so. Certain items are excluded from the same day dispatch pledge - see item description. We may substitute the Parcelforce 24 Hour Courier service if your delivery is too large or heavy for Special Delivery at our sole discretion - this should still arrive the next day but may be later and is not a guaranteed next day service.
***For some items we may use an alternative courier. If we do so, we will send custom tracking information to you directly and the delivery time may vary from normal.
****The price is for most UK addresses is £69.99. Very remote or unusual locations or very large items such as furniture may attract a surcharge, we will contact you if this is the case.

*****There will be a minimum £5.00 surcharge on the normal Special Delivery / Courier 1/2 Days price depending on the order.

International Trakpak / Fedex Delivery

Sent by Trakpak Tracked Delivery and delivered by their local delivery partner in your country. Tracking available through Track My Trakpak with a link on the tracking page to the local delivery partners tracking. ETA is 1 week to Europe and 2 weeks to all other destinations.* Following BREXIT Selected EU countries will see a postage option of (Duty Paid)
TRAKPAK TRACKED DELIVERY From £4.99. Exact price depends on weight and destination.

International Parcelforce Delivery

Sent by Parcelforce and delivered by their local delivery partner in your country. Tracking available through Parcelforce Tracking with local delivery partner tracking available on request. ETA is 1 week to Europe and 2 weeks to all other destinations.*
PARCELFORCE From £11.99. Exact price depends on weight and destination.


Terms and conditions
*Please allow 21 working days for European deliveries and 28 working days for other destinations to allow for any delays in transit or customs.

Last Delivery Dates for Xmas 2021*

*Items posted after this date should still arrive in time for Christmas but are not guaranteed. Please note that even guaranteed delivery dates are subject to factors beyond our and the couriers control.

CHRISTMAS DELIVERY INFORMATION - LAST POSTING DATES

PLEASE NOTE - THESE DATES DO NOT APPLY TO ANY BOOTS DELIVERED DIRECT FROM MANUFACTURER, ANY ITEMS WITH A SEVEN DAY DELIVERY TIME OR ANY CUSTOM ORDER ITEMS

Country
Trakpak
Royal Mail (Standard Delivery, 1st Class Signed For, Special Delivery, Untracked Airmail, Royal Mail Tracked)
Courier
UK
N/A
18th December  (Standard, 21st December  (1st Class Signed For), 23rd December (Special Delivery*)
23rd December
USA & Canada
14th December
12th December (USA), 10th December (Canada)
8th December (USA), 10th December (Canada), 
Western Europe
11th to 17th December**
11th to 18th December**
11th to 15th December**
Eastern Europe
4th to 14th of December**
11th to 12th of December**
10th to 14th December** 
Australasia
11th December
4th December
4th December**
Rest of World
1st to 11th December**
4th to 9th December**
4th to 11th December**
*Special Delivery subject to availability
**Exact date depends on country